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  News - Susquehanna Health System, Williamsport Pennsylvania USA
 
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Susquehanna Health System
Susquehanna Health Named 2009 Most Wired Hospital
Date : - 11/08/2009
Clinical IT Remains a Priority

Susquehanna Health was recently notified that it has been named one of the nation’s MOST WIRED according to the results of the 2009 Most Wired Survey and Benchmarking Study released in the July issue of Hospitals & Health Networks magazine.

The economic crisis is forcing many hospitals to make tough decisions with scarce resources, including delaying and scaling down information technology (IT) projects, according to a newly released survey of America’s “most wired” hospitals and health systems. While progress has been made and incentives to implement IT will be available through the recently passed stimulus legislation, many hospitals still have a long way to go.

The 100 Most Wired hospitals are torn between building on their IT successes and keeping a sharp eye on budgets. Marking its 11th year, the Most Wired Survey and Benchmarking Study continues to showcase those that lead the field in healthcare IT.

“We are honored to be on this list and in fact, Susquehanna Health has been named to this list 9 out of the eleven times that it has been published. During these challenging economic times where most hospitals have been forced to cut back on IT spending, at Susquehanna Health, we are doing our best to stay the course; this recognition by a third party reflects our commitment. Above all, receiving the Most Wired award demonstrates the importance that Susquehanna Health places on IT and how it can help our patients,” says Karen Armstrong, Senior Vice President and Chief Information Officer at Susquehanna Health (SH).

Hospitals also continue to invest in IT that supports quality and safety initiatives. According to Hospital & Health Networks magazine, investment in electronic medication management is considered one of the fundamentals of using IT to improve care. At SH, caregivers administer medication to all inpatients using bar coding technology. “A patient’s identification wrist band has a barcode; the patient’s medication has another barcode. Before giving the patient medication, the caregiver scans each bar code to make sure that the two match, that is, the correct patient and correct medication. This helps to eliminate medication errors,” notes Mrs. Armstrong.

Mrs. Armstrong also notes other areas of progress and robust IT systems in place at SH that demonstrates how a “most wired” health system benefits patients. They include

* 100% of SH physicians treating inpatients use an
Electronic Medical Record at all 3 hospitals.

* Nearly 30% of physicians with inpatient privileges
can enter their own orders.

* To date more than 10% of all inpatient orders are
placed by physicians eliminating transcription and
hand writing error.

* SH physicians can access our Electronic Medical
Record securely from any location (their office,
the hospital, home) using secure tokens.

* Our Radiology images are 100% digital and can be
viewed directly from our Electronic Medical Record
and can be viewed from the physician’s office or
home.

* Users access our Electronic Medical Record
biometrically by using their fingerprint for
positive identification for secure access to any
information.

* SH nurses and physicians access our Electronic
Medical Record from over 3,000 devices across the
Health System.

* Our Health System website is a portal to a wealth
of information from patient education to services
offered.

The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, the journal of the AHA, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation’s hospitals use information technologies for quality, customer service, public health and safety, business processes and workforce issues.

Susquehanna Health is a three-hospital health system including Divine Providence Hospital, Muncy Valley Hospital and The Williamsport Hospital & Medical Center located in north central Pennsylvania. Serving patients from a 12 county region, Susquehanna Health is considered a healthcare leader and offers a broad array of services that include major centers for cancer treatment, heart and vascular, urological and gastrointestinal services, physical rehabilitation and orthopedics.

Reference : - www.shscares.org
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