Baxter Regional Medical Center is big city healthcare with a hometown touch. The Twin Lakes Area has one of the most impressive health care systems in the nation. From open heart surgery and cancer care to partial knee replacements and physical rehabilitation, Baxter Regional is state-of-the-art healthcare, close to home.
When you walk through the doors of BRMC, you will sense that there’s something different about our hospital. The employees, volunteers and medical staff at BRMC believe that patient satisfaction begins in our lobbies and continues into the patient’s home with follow-up phone calls and cards after their stay.
** Mission Statement **
To provide excellent care for every patient, every time.
** Vision Statement **
To be a regional medical center of excellence.
** Pillars of Excellence **
Six pillars that underpin our commitment to mission and vision are: Physicians, Staff, Quality, Service, Financial Stability and Growth.
** Our Values – HEROES **
* Hospitality
Treat each person as if he or she is the most important person in our facility.
* Enthusiasm
Reflect positive feeling in all we say and do.
* Respect
Display a regard for life, dignity and uniqueness of those served and serving.
* Ownership
Take pride in what we do, accept responsibility for the outcomes of our efforts and recognize our work as a reflection of ourselves.
* Sensitivity
Promptly respond to our customers’ inconvenience in a caring and compassionate way.
History Of Baxter Regional Medical Center
** History **
BRMC opened as Baxter General Hospital in 1963 as an acute-care hospital with 39 beds and four physicians on staff. Today, the facility is a 268 all-private bed, tertiary-care facility with more than 100 physicians on staff. BRMC is a not-for-profit 501(c)(3) corporation organized under the laws of Arkansas. An uncompensated board of directors governs our organization.
The hospital encompasses 500,000 square feet of space and is the largest employer in Baxter County, employing more than 1,300 individuals and over 500 volunteers in our auxiliary. We serve patients from a two-state, 14-county area. Subsidiaries of Baxter Regional include Hospice of the Ozarks; Ahrens Clinic; BR Imaging Center; Baxter Rheumatology Clinic; Baxter Urology Clinic; Baxter Orthopaedic Clinic; Baxter Pulmonology Clinic; and Baxter Regional Hospital Foundation Inc.
2009 – Electronic Medical Records
2009 – eICU
2009 – Angels
2009 – AR Saves
2009 – Adopt - A- Room
2008 – BRMC Guest House becomes the home of North Central Area Health Education Center (AHEC).
2008 – Chief Nursing Officer Margaret Fielding retires after 25 years at BRMC.
2008 – Thanks to the generosity of BRMC employees, 237 children were able to start to school with new backpacks and supplies.
2008 – Ambulance Department helps with hurricane relief in Louisiana.
2008 – BRMC participates in a countywide disaster drill.
2008 – BRMC employees help with Convoy of Hope, a communitywide effort to help those in need, and continue to support Mountain Home Christian Clinic.
2008 – Preparation continues for Electronic Medical Records to go live in April
2009. Cerner’s “Smart Semi” gives a view of a hospital room with electronic medical records.
2008 – Risk Manager Sandy Priebe, RN, MSN, is appointed to State Nursing Board.
2008 – BRMC President and CEO Ron Peterson is named Administrator of the Year by Arkansas Hospital Association.
2008 – Women’s Health Education Center is named the Schliemann Center for Women’s Health Education after Josee Schliemann, who also gives her time in service on the Women’s Health Advisory Board.
2007 – Backpack drive helps 172 area children with back-to-school needs. Emergency department becomes known as the Cline Emergency Center following a donation by Auxiliary member Betty Cline and her family. With the new name comes a new look, additional space and more streamlined services.
2007 – Security cameras are installed around the hospital.
2007 – BRMC participates in countywide disaster drill.
2007 – BRMC Auxiliary purchases new hydrotherapy pool for the Physical Therapy Department.
2007 – Hospice Volunteer Coordinator Jan Heine retires after 16 years with Hospice of the Ozarks.
2007 – BRMC receives the Sperduto Award for Highest Employee Satisfaction.
2007 – BRMC is named one of the nation’s top performance improvement leader hospitals by Thomson Healthcare.
2007 – BRMC Ambulance is named EMT-Paramedic Emergency Medical Service of the Year by EMS Magazine and National Association of EMTs.
2007 – Ron Peterson becomes BRMC president and CEO.
2006 – Dr. Robert Kerr returns to BRMC to serve as president and CEO. Peitz Cancer Support House expands. Foundation receives gift and names Lagerborg Dining Room. Reppell family donates the Reppell Diabetes Learning Center. BRMC opens four new clinics: Ash Flat, Urology, Pulmonology and Orthopaedic.
2005 – Women’s Health Education Center opens in September, followed by Hospice House in November. East and West Lobbies renovations are completed. BRMC opens a clinic in Horseshoe Bend.
2004 – BRMC adds new specialists, including endocrinology, cardiovascular surgery and psychiatry. Dr. Robert Kerr retires from practice. Renovation begins on Women’s Health Education Center. Construction begins on new Hospice House. Cath Lab performs 1,000th cardiac catheterization. Women’s Center delivers a new record number of babies. Auxiliary introduces new, yellow-and-navy uniforms.
2003 – Baxter Regional Medical Center celebrates its 40th anniversary with a communitywide celebration. Twelve physicians are added to the medical staff. Rheumatology and bariatric surgery services are added. Women’s Center delivers a record number of babies – 720. BRMC nursing staff
